Terms of Service
Last updated: May 2026
Overview
Welcome to SnuggyPaw. The terms “we”, “us”, and “our” refer to SnuggyPaw, operated by Jonathan Ramos LLC. These Terms of Service (“Terms”) govern your access to and use of SnuggyPaw’s website and services. SnuggyPaw is powered by Shopify.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
1. Access and Account
By using the Services, you confirm that you are at least the age of majority in your place of residence and agree to provide accurate, complete information when placing an order.
2. Products
We make reasonable efforts to display product information accurately. Product descriptions and availability may change at any time without notice.
3. Orders
Placing an order constitutes an offer to purchase. Orders are not accepted until payment is successfully processed and confirmed. We reserve the right to refuse or cancel any order suspected of fraud. All purchases are subject to our Refund Policy.
4. Prices and Billing
All prices are listed in US Dollars (USD). Taxes are calculated at checkout based on your delivery address. Payment must be completed at checkout.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you once the order is handed to the carrier.
6. Intellectual Property
All content on the Services is owned by SnuggyPaw or its licensors and is protected by applicable intellectual property laws. You may use the Services for personal, non-commercial purposes only.
7. Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the content or practices of third-party sites.
8. Relationship With Shopify
SnuggyPaw is powered by Shopify; all purchases are made directly with SnuggyPaw. Shopify is not responsible for any aspect of transactions between you and SnuggyPaw.
9. Privacy
Your use of the Services is subject to our Privacy Policy.
10. Prohibited Uses
You may not use the Services for unlawful purposes, interfere with security features, submit false information, or violate applicable laws.
11. Disclaimer of Warranties
The Services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.
12. Limitation of Liability
To the fullest extent permitted by law, SnuggyPaw shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
13. Indemnification
You agree to indemnify and hold harmless SnuggyPaw and its partners from claims arising from your use of the Services or violation of these Terms.
14. Governing Law
These Terms are governed by the laws of the State of California, United States.
15. Changes to Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
Contact & Business Information
Store Name: SnuggyPaw
Company Name: Jonathan Ramos LLC
Company Address: 9235 Downey Ave, Downey, CA 90240, United States
Email: support@snuggypaws.com
Phone: +1 570-609-2463
Contact: Contact Us
Customer Service Hours: Monday to Sunday | 12:00 PM – 8:00 PM EST
We aim to respond to all enquiries within 12 hours.